Utilities

Address:
2513 Reed Street
Flatwoods, KY 41139
Office: (606) 836-9661
Fax:   (606) 836-4222
 


HOURS: Monday - Friday
8:00 a.m. - 4:30 p.m.

Please be aware that Flatwoods does not have a water or sewer plant, we purchase our water from the City of Ashland and also the City of Russell. The sewer is processed by GCEC (Greenup County Environmental Commission) on US 23.

A drive-up night deposit box is available in the front parking lot for after hours convenience.

Please have ANY PAST DUE bill paid IN THE OFFICE by 4:30 p.m. on the 3rd of the month. Payment must be received by 4:30 p.m. in the office to avoid disconnection.

Due to fees charged by the bank and or the card processing company, there is a charge of $ 2.00 to use a credit card to pay your utility bill in the office. If  you choose to pay over the phone with a credit card, there will be a convenience fee of $ 2.75.

Account Clerks

Becky Keeton: bkeeton@flatwoodsky.org

April Peterman: apeterman@flatwoodsky.org

New Customer Requirements:

  • A deposit is required for each water meter in the city.

  • The city will not turn service on to an address unless it has a zero (0) balance.

  • Renters must pay a $ 25.00 non-refundable service fee and a $ 150.00 deposit, which will be refunded on the final bill with interest.

  • Property owners must pay a $ 25.00 non-refundable service fee and a $ 50.00 deposit which will be automatically refunded on your water bill with interest after one year.

  • Reconnection fee for service that has been disconnected for non-payment: $ 50.00

 

When applying for water service you  must come into the office and fill out and sign a deposit card. The information that we require is as follows:

  • ​Driver's license / ID number

  • Social Security Number

  • Date of Birth

  • Phone Number

  • Mailing and service address

  • Property owner's name 

Arrangements must be made to have someone at the residence to have the water turned on. The City will not turn water on if no one is present. A time to meet one of our workers will be assigned when you come in to pay the deposit. If you come intothe office in the morning, the earliest the meter can be turned on is the same afternoon. If you come into the office in the afternoon, the earliest time would be the following morning.

 

 

 

USEFUL PHONE NUMBERS: "Click Here"

NEW SERVICE REQUIREMENTS FOR WATER AND SEWER: AS OF 6/2008

Route 207 Project water tap.................................................................. $ 1500.00

Water tap fees (inside City Limits) standard.........................................  $ 725.00

Water tap fees (outside City limits) standard........................................  $ 950.00

Route 1458 Project

(Route 1458, Muddy Branch, Rivendale)...............................................$ 1200.00

Sewer tap fees (inside City Limits) standard......................................... $ 725.00

Sewer tap fees (outside City Limits) standard....................................... $ 950.00

Ballou Sewer Project

(Oaks, Caroline Estates, Forestdale).....................................................$ 1000.00

DID YOU KNOW?

  • In one year, a single toilet can leak enough water to fill a backyard swimming pool.

  • A leak/drip no larger than a pencil lead can use 3670 gallons of water in 24hours.

  • A "running" toilet can use 3300 gallons in 24 hours.

Click here for do it yourself leak locating tips!!

SPILL OR DISCHARGE REPORTING:

To report spills or elicit discharge into the city's storm water system, please call 606-836-9661.


 

2016 WATER QUALITY REPORT:

Consumer Confidence Report

2017 WATER QUALITY REPORT:

Consumer Confidence Report

2016 - 2020 City of Flatwoods, KY