Utility Department:

2513 Reed Street
Flatwoods, Ky 41139
Phone: (606)-836-9661
Fax: (606)-836-4222

Hours: Monday- Friday 8am-4:30 pm

A drive-up night Deposit is available in the front parking lot for after hours convenience

Account Clerks

Becky Keeton

April Peterman

New Customer Requirements

• A deposit is required for each water meter in the city.
• The City will not turn service on to an address unless it has a 0 (zero) balance.
• Renters must pay a $25.00 non-refundable service fee and a $150.00 deposit, which will be refunded on the final bill with interest.
• Property owners must pay a $25.00 non-refundable service fee and a $50.00 deposit, which will be automatically refunded on your water bill with interest after one year.
• Reconnection fee for service that has been disconnected for non-payment: $50.00

When applying for water service you must come into the office and fill out and sign a deposit card. The information that we require is as follows:

• Driver's license/ID card
• Social Security number
• Date of Birth
• Phone Number
• Mailing and service address
• Property owner name

Arrangements must be made to have someone at the residence to have the water turned on. The City will not turn water on if no one is present. A time to meet one of our workers will be assigned when you come in to pay the deposit. If you come into the office in the morning, the earliest the meter can be turned on is the same afternoon. If you come into the office in the afternoon, the earliest time would be the following morning.

Office Holidays

• New Year's Day
• Good Friday
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving & the day after
• Christmas Day

(NOTE: garbage pick up will run one day late for the above listed holidays, when they fall on a weekday, except Good Friday)

New Service Requirements for water and sewer: As of 6/2008

Water tap fees (inside City limits), standard	$625.00
Water tap fees (outside City limits), standard	$700.00
Route 207 Project	$850.00
(Hensley Hollow, Short Hollow, Rockgate, Dwight St)
Route 1458 Project	$1200.00
(Route 1458, Muddy Branch, Rivendale)
Sewer tap fees (inside City limits), standard	$625.00
Sewer tap fees (outside City limits), standard	$700.00
Ballou Sewer Project	$1000.00
(Oaks, Caroline Estates, Forestdale)

Special Project fees:

Route 207 Water Project construction fee	$10.00	monthly on bill
Rockhouse Road	$3.65	monthly on bill

Did you know?

In one year, a single toilet can leak enough water to fill a backyard swimming pool.

A leak/drip no larger than a pencil lead can use 3670 gallons of water in 24 hours.

A "running" toilet can use 3300 gallons in 24 hours.

Click here for do it yourself leak locating tips!

2009 Water Quality Report

The 2009 Consumer Confidence Report (water quality) is now available for viewing.

Click here to view the report.